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Here is some travel information for you to review before you book. The advice relates to British passport holders. Other nationalities should seek specific advice from their embassies.

ABTA

Tots Too is registered with ABTA, the UK’s largest travel association. This gives you the peace of mind that we have signed up to the ABTA code of conduct and that you would have the financial protection and support offered to clients of all ABTA registered companies in the unlikely event of unforeseen problems.

ATOL

ATOL is the Civil Aviation Authority, protecting consumers when they travel abroad. All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate, see here. Our licence number is 5914.

Passports

British citizens must have a full 10 year British passport. Children including infants must have their own 5 year passports.  Most countries require that passports are valid for at least six months after the date of return from your destination. Please allow plenty of time to obtain or renew your passport before your holiday departure date. This can take up to 6 weeks. More information is available at the Identity & Passport Service

Visas

British passport holders may also need to obtain a visa for certain destinations. You must check the up to date position in good time before you depart for your holiday. British passport holders may consult our guide to the destinations requiring visas, set out below. If you do not have a British passport, you will need to contact the Embassy for your destination to seek advice. Should a visa need to be obtained in advance of travel we can recommend the services of a visa company, just ask the team member handling your booking.  Please note that postal applications to certain embassies can take up to or more than 4 weeks so early application is advisable.

Tickets & Documentation

It is important that you check your confirmation invoice, tickets (particularly that names and initials are correct and match your passport details) and all other documentation carefully as soon as you receive them. You must contact us immediately if any information appears to be incorrect or missing. Please also check your flight times carefully on the ticket as these are subject to change and may well vary from those on the confirmation invoice. Please note all tickets are non-changeable and non-refundable. Please remember you must check-in approximately two to three hours before take-off for most flights, particularly in light of heightened security checks at airports. Airlines will often allocate seats on a first come first served basis: we advise you to check in as early as possible, so that if you are travelling in a party, you are less likely to be separated. Some airlines such as Emirates and British Airways will allow you check-in, choose seats and print your boarding pass 24 hours before departure within the comfort of your own home.

Health Requirements

It is recommended that you keep up to date with the required UK schedule of immunisations. Helpful information can be found on the Department of Health website. Some destinations may require specific immunisations. You must check whether your destination has specific immunisation requirements. It is wise to seek advice from a qualified doctor or practitioner specialising in travel medicine as early as possible prior to travel.  If you have a medical condition of any kind or if you are pregnant, then you must get clearance to travel from your own doctor. You must also check the terms of your travel insurance as certain restrictions and exclusions may apply to pregnant passengers or passengers with certain medical conditions.

For holidays in the European Economic Area, you should obtain a European Health Insurance Card before you depart. This is available from most Post Offices. It is not a substitute for comprehensive travel insurance.

Hotel Check In/Check Out

Check in is normally between 14.00-15.00 and check out is 11.00-12.00. Some hotels will try to accommodate early arrivals and late departures and we will always request this on the clients behalf. However, in order to guarantee early check-in, or a day room on departure, we will give you the supplement beforehand.

Overseas Safety Standards

Tots Too would like to make you aware that safety standards and regulations overseas may differ from those we are familiar with in the UK. The setting and enforcement of health and safety regulations is a matter for the authorities of the country to which you are travelling. If you have any particular concerns or requirements with regard to health and safety, we will be happy to answer your questions.

Top Safety Tips

The team at Tots Too wants to ensure that your holiday goes as smoothly as possible. With that in mind, we ask that you take a few moments to read through the advice below, which has been put together with your safety and well being in mind.

On arrival at your accommodation, take some time to familiarise yourself with the layout and the location of key safety areas such as the nearest fire exit to your room and the fire assembly point.

If your accommodation has cooking facilities, make sure you understand how to operate them and ensure that everything is turned off when not in use, especially at night. If you aren’t entirely sure how to operate any of the equipment within your room, the accommodation management will be happy to explain.

Everyone loves a dip, or at least a paddle, in the pool to cool off during their holiday – check first where it’s safe to dive or jump in and follow any safety instructions that may be displayed around the pool. Any non swimmers, or parents of young children, should check the depth markings around the pool so that you know which areas of the pool you feel confident using.

Slip-Slop-Slap as they say in Australia, “slip on a shirt, slop on sunscreen, and slap on a hat” when you go out into the sun. It’s always best to stick with the high factor suncream and build your tan up slowly to avoid any painful sunburn.

If you are travelling with children, please remind them that they should ask you first if they want to leave you to explore or play with other children, so that you know where they are. Most holiday accidents involving young children occur when they are unsupervised so we encourage you to supervise your children at all times, but in particular when by the pool or on the beach, even if there is a lifeguard on duty.

Please do not leave your children unsupervised on your balcony or unattended in your room – we understand that parents need time off too so many of our hotels provide babysitting facilities.

If you are going out at night, we recommend that you avoid wearing valuables and leave them securely within your safety deposit box. As you would do at home after dark, keep to the areas that you know to be safe.

If you have any concerns regarding safety within your accommodation or the local area, please raise it with the accommodation management team who will be happy to assist you wherever possible.

Destination             Visa Required for British Passport Holders
Antigua Not required for stays up to one month
Barbados Not required for stays up to 28 days
Cyprus Not Required for stays up to three months
Dubai Visitor visa on arrival
Egypt Required
France Not Required for stays up to three months
Greece Not Required for stays up to three months
Italy Not Required
Jamaica Not Required for stays up to three months
Maldives Not required for stays up to 30 days
Malta Not Required
Mauritius Not required for stays up to 60 days
Mexico Not Required
Morocco Not Required for stays up to three months
Oman Visa required, obtainable on arrival
Portugal Not Required for stays up to three months
Seychelles Not Required
South Africa Not required for stays up to 90 days
Spain and Canary Islands Not Required for stays up to three months
St Lucia Not required for stays up to 42 days
Thailand Not required for stays up to 30 days
Turkey Required, can be obtained on arrival
Turks and Caicos Not Required for stays up to three months
Croatia Not Required for stays up to 90 days
USA Required via Visa Waiver Programme
India Required
Grenada Not Required
Finnish Lapland Not Required for stays up to three months
Sri Lanka Required
Vietnam Not Required for stays up to 15 days
Cambodia Required
Iceland Not Required for stays up to three months
Austria Not Required
Switzerland Not Required
Canada Visa is not required but Electronic Travel Authorisation is required
Andorra Not Required or stays up to three months
Bali Not Required for stays up to 30 days
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