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Gold Award for Best Family Tour Operator

Filed Under: Blog, Travel Trends Prima Baby Awards 2014

Posted on 25th Mar 2014

We’ve won gold! Thank you to Prima Baby Awards who have given us the top prize in the travel category of their 2014 awards, recognising Tots Too as the best family tour operator. There was stiff competition, so we are very proud to be given the gong.

At Tots Too we work hard to make sure that families have the best best holiday and most importantly, the right choice for them. Each family has unique preferences and very different needs, depending on the age of the child. Only by talking to the parents do we get a feel for what criteria matters to them and which resort from our diverse portfolio will really suit them. It’s why we think of ourselves as holiday matchmakers!

For many parents, it is enough just to make sure the children are happy, as without that, the adults can’t relax. At Tots Too we want to get both sides of the equation in balance, happy children and parents who can enjoy the sort of holiday that they did in their pre-parenthood days.

As well as relaxed family time together, parents can have a couple of hours off while the little ones are having a ball at a hotel creche or kids club. Whilst kids menus and highchairs are important, so is Michelin-starred dining in a breathtaking setting: well, you are on holiday, after all!

By listening to our clients, by visiting the resorts personally and regularly, by understanding the needs of parents, the Tots Too team have a wealth of knowledge to share to ensure you get the most crucial days of the year absolutely right.

In life, things never go completely smoothly, but when things go wrong on holiday, it can spell a special sort of misery, as families wait for much of the year for their well earned escape together. At Tots Too we make sure that every element of the holiday runs faultlessly and we are there on the end of the phone should there be any unexpected hiccups. Details like making sure your suite is in the quiet end of the hotel, and is prepared ready with a cot, potty or baby bath, or ensuring that the car that meets you off the plane has the right size infant seat safely installed.

And once all the things that could go wrong have been eliminated, we concentrate on all things that make your heart sing: stunning views, luxurious surroundings, service with a smile, a wealth of activities, delicious dining, indulgent spas, and surprising extras to delight you. We’ve chosen the properties in our collection with care, and it shows. It’s one of the reasons that 70% of our guests return to book their next holiday with us.

Thank you to Prima again for our Gold award, but it’s the vote of confidence from our loyal clients that means the most to us!

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