About The Hotel
Nestled among tropical forest and mangroves on Mexico’s Riviera Maya, the eco-friendly Fairmont Mayakoba is a luxury retreat and an ideal base to visit the nearby Mayan historical sites and family-friendly ecological parks of Xelha, Xcaret, Tulúm and one of the New Seven Wonders of the World, Chichén Itzá. Although large, the 45-acre property sprawls from ocean to mangrove in such a way that you feel at one with the tropical environment, its low rise thatched roof construction a welcome alternative to the monolithic resorts clustered along the Caribbean coast of the Yucatán Peninsula. Rooms and suites are just a few steps from the 1,200 foot long white sand beach and guests can hire lanchitas (small boats) to explore the waterways.
To maintain the authenticity and delicate ecology, vehicles are parked at the entrance to the property and all other transport throughout the Fairmont Mayakoba is by covered boats, electric golf carts, bicycles or on foot. There are five swimming pools including a ten thousand square foot free-form pool and water slide, a children’s play pool, and an adults-only infinity edge pool overlooking the lagoon. The Willow Stream spa has treetop treatment areas using indigenous ingredients and ancient native traditions and there are also two tennis courts.
Dining options include La Laguna Grill & Bar, an al fresco restaurant serving breakfast, lunch and dinner in a tropical atmosphere and featuring a cosy lounge; Las Brisas (AAA Four Diamond), an elegant seaside restaurant featuring contemporary seafood; El Puerto (AAA Four Diamond), located in the main building; and Café Maya, a sunrise-to-sunset market cafe. Tropical cocktails, sushi and live music are offered in the Lobby Lounge and guests can swim up to the bar at Las Olas. All day in-room dining is also available and all restaurants offer a dedicated kids menu.
For kids, Discovery Club & Adventure Camp (ages 3 – 12) offers cultural and educational activities and is complimentary for up to three hours each day. Kids can enjoy epic adventures in the sacred Mayan jungle and learn about planet Earth’s natural and cultural wonders, with the guidance of Iggi the iguana, Chamu the monkey and Balam the jaguar, create handcrafts such as “Penachos” (Mayan inspired head dresses) or make colourful paper banners, piñatas or Origami, among many other fun activities.
The sugar-soft white sand beach is reached via a pathway across the mangrove and dunes and further afield there is much to explore in this region of Mexico, with day trips to the largest aquarium in the world at Xel-Ha and magical eco-archeological park Xcaret recommended.
Cots available on request.
Babysitting is available at $20 USD per hour for one or two children (ages 6 months+) and $24 USD per hour for three children (ages 6 months +). Please contact us to pre-book. Babysitting is available for infants under 6 months through the Nurse Service for $40 USD per hour. An extra hour will be charged after 1100 p.m, to cover transportation costs. Four children or more require an additional babysitter.
Kids' Club offers activities for children ages 4 to 12. Hours of operation: Open daily from 9:00 a.m. to 12:00 p.m. and from 5:00 p.m. to 8:00 p.m. Children ages 4 to 12 enjoy three complimentary hours of supervised activities at the Kids Club daily free of charge.
The resort is pushchair friendly.
Approximately 40 minutes from Cancun airport.
A doctor situated at the hotel 24 hours a day, all year round.
Separate children's pool plus water slides.
Bottle warmers and sterilisers available on request and free of charge.
Infant and child seats available for airport transfers.
Teens room is open daily from 930 a.m. to 730 p.m featuring game stations outfitted with PlayStation®3 (PS3®) consoles, 42” Sony BRAVIA LED Full HD TV’s and wireless controllers. Teen ages 10 to 17 enjoy three complimentary hours daily free of charge.
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