About The Hotel
Surrounded by acres of white sand beach, mangroves and the Mayan jungle of the Caribbean Coast, Grand Velas Riviera Maya is a luxury all-inclusive resort with fabulous family facilities and an award-winning spa. The resort is divided into three sections, the family-friendly Zen Grand section, located less than a mile from the beach and surrounded by Mayan Jungle, the Ambassador section arranged around the main infinity pool and The Grand Class section with extra spacious suites boasting private plunge pools and stunning sea views. There is a wide range of activities from kayaking to scuba diving as well as a kids club and teen club. Located just five minutes from downtown Playa Del Carmen, the resort is perfectly placed to explore the region’s cultural and natural wonders.
There is a large infinity pool and separate kid’s pool, an award-winning holistic spa, fitness and wellness centre and a choice of water sports. Surrounded by the jungle, the 40-suite spa offers healing rituals including massage, body wraps, and facials and the Life Fitness Center is outfitted with state-of-the-art cardio stations with climbers, cross trainers, treadmills and bikes. Complimentary outdoor activities, include kayaks and pedal boats, snorkeling and bicycle tours, beach volleyball, water polo, ping-pong, bocce ball and even sandcastle building. At an extra cost you can rent catamarans and boats or enjoy scuba diving lessons and fishing trips. Discover the culture of the Riviera Maya with tours to the Mayan jungle and ruins, trips to Xel-Ha, Xcaret and Xplor natural parks, horseback riding and ATV excursions, and dolphin swimming adventures.
There is a choice of eight restaurants offering a wide variety of cuisine, from local Mexican to Italian to Japanese. Family-friendly Azul has an open-air terrace and offers an impressive buffet with everything from grilled hamburgers to sushi and tempura, pasta, pizza, burritos and tacos. Frida offers exceptional Mexican cuisine with a modern twist and live music and Piaf is a four-diamond adult-only French restaurant. Children’s menus are available in all the family friendly restaurants (five out of eight) and early dining is available from 6pm.
The Grand Velas Kids Club arranges an innovative entertainment program for children aged 5 to 12 years, with movies, storytelling, arts and crafts, board games and Bingo. Kids can learn how to make piñatas, kites, masks, and jewelry as well as enjoying outdoor and beach activities. There is a daily kids club dinner at 630pm and the club stays open until 11pm at no extra charge, so parents can enjoy dinner at one of the gourmet restaurants whilst the kids have fun. Created for ages 13-18 the Teens Club features an advanced technology sound system for playing the latest beats, a karaoke system, bar serving non-alcoholic beverages and a pool table, Xbox, ping pong, board games and more.
Cots are available on request.
Babysitting is available on request, at an extra charge
The complimentary kids club for kids aged 5 - 12 is open daily from 9am until 11pm.
The resort is pushchair friendly.
The resort is approximately 30 minutes' drive from Cancun airport.
There is an onsite doctor (extra charge).
There is a separate children's pool.
Baby bottle warmers and sterilisers are available on request.
Infant and child car seats are available for all airport transfers.
The complimentary teens club for teens aged 13 - 18 is open daily from 11am until midnight.
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